I was looked after very well at Optegra Guildford . All the staff were so very kind and any fears I had at the beginning soon disappeared
I was looked after very well at Optegra Guildford . All the staff were so very kind and any fears I had at the beginning soon disappeared . I cannot fault the care I received on the day of my operation or on follow up appointments . My only concern was the telephone call the day after my eye operation which I had been promised, to check up on me as to how I was feeling ,was unfortunately rather poor . The wonderful nurse I had for my first operation , previous year, I think was on holiday and sadly the nurse I had phoning me did not seem to be able to answer any of my concerns . She had to go away and ask someone else . It was a bit of a worry as I had a few problems that I know the previous nurse could have helped me with and prevented more discomfort I was experiencing .
However I really did feel that apart from that one issue my care and treatment by the consultant , nurses and admin staff was excellent . I would not hesitate to go back to Optegra Guildford.