COVID-19 – We’re open & following government advice (22 Feb) with the highest safety standards. More.

laser eye surgery risks

Coronavirus – How we are managing our services

The safety of our patients and staff is our first priority. We are following advice from Public Health England and the Royal College of Ophthalmologists with regards to providing Ophthalmology services during the COVID-19 pandemic even in areas deemed very high risk by the government. Our systems and processes have been designed to keep you safe during your treatment. The measures we have in place are described below.

Our Measures

  • Prior to visiting our hospital sites we will ask you a number of safety questions regarding COVID-19 symptoms
  • When you first visit our hospital sites we will take your temperature and ask you to decontaminate your hands
  • We will also ask you to wear a surgical mask for the duration of your time with us
  • We have rearranged our reception and waiting areas to ensure social distancing is observed
  • To enable us to observe social distancing we ask you to attend our hospitals on your own unless you need someone to assist you
  • Our staff will be wearing appropriate personal protective equipment such as masks and gloves.
  • Where we can we will conduct virtual consultations to reduce the number of visits to our hospital sites
  • We have enhanced our cleaning regimes to help reduce the risk of spreading COVID-19 in our hospital sites


Be alert for symptoms

If you develop coronavirus symptoms, please DO NOT attend our hospital site please contact us on 0808 273 9303

Symptoms include:

  • High temperature
  • New, continuous cough.
  • Shortness of breath or difficulty breathing
  • New loss of taste or smell

Please also note, patients cannot attend for surgery if they have had a covid vaccination in the 2 days prior to surgery.

cataract treatment

Vulnerable groups

If you are extremely clinically vulnerable we will need to speak to you regarding your suitability to have treatment in our hospitals, if you fall into the following categories below please contact us on 0808 273 9303

People at high risk from coronavirus (clinically extremely vulnerable) include people who:

  • have had an organ transplant
  • are having chemotherapy or antibody treatment for cancer, including immunotherapy
  • are having an intense course of radiotherapy (radical radiotherapy) for lung cancer
  • are having targeted cancer treatments that can affect the immune system (such as protein kinase inhibitors or PARP inhibitors)
  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)
  • have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine
  • have been told by a doctor they you have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)
  • have a condition that means they have a very high risk of getting infections (such as SCID or sickle cell)
  • are taking medicine that makes them much more likely to get infections (such as high doses of steroids or immunosuppressant medicine)
  • have a serious heart condition and are pregnant

For further information please go to the NHS website.