COVID-19  **update from October 2021 ** We continue to provide the highest safety standards. More.

Coronavirus – How we are managing our services

The safety of our patients and staff is our first priority. We are following advice from Public Health England and the Royal College of Ophthalmologists with regards to providing Ophthalmology services during the COVID-19 pandemic.  Our systems and processes have been designed to keep you safe during your treatment. The measures we have in place are described below.

Our Measures

  • When visiting our hospital sites we will ask you a number of safety questions regarding COVID-19 symptoms – if you feel unwell at all please contact us BEFORE you visit our sites. Symptoms for Covid-19 have changed  – any of the following could mean you have Covid-19: Fever or chills, Cough, Shortness of breath or difficulty breathing, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or runny nose
  • When you first visit our hospital sites we will ask you to decontaminate your hands
  • We will also continue ask you to wear a surgical mask for the duration of your time with us – this will protect yourself and those around you.
  • Where possible we will continue to ensure social distancing is observed
  • Our staff will be wearing appropriate personal protective equipment such as masks and gloves
  • Where we can we will conduct virtual consultations to reduce the number of visits to our hospital sites
  • We have enhanced our cleaning regimes to help reduce the risk of spreading COVID-19 in our hospital sites

Be alert for symptoms

If you develop coronavirus symptoms, please DO NOT attend our hospital site please contact us on 0808 273 9303

Symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhoea

Please also note, patients cannot attend for surgery if they have had a Covid vaccination or a Flu vaccination in the 2 days prior to surgery.