laser eye surgery risks

Coronavirus – How we are managing our services

The safety of our patients and staff is our first priority. Following the Government & NHS England guidelines in respect to the Coronavirus outbreak we have temporarily postponed our usual services. This means that all non clinically urgent procedures have been postponed. Our teams will contact you to reschedule your appointment if this applies to you.

If your treatment is deemed urgent your procedure within our hospital will go ahead. We will contact you to inform you of changes we are making to our processes as a result of government advice . All changes have been made to keep you as safe as possible whilst you are having your treatment.

 It is important you contact us if you are scheduled to attend for an appointment in the next 2 weeks if you are self isolating or a member of your family is self isolating. If you have a new dry cough or a temperature. Please contact us on 0808 301 2841

If you are in a vulnerable group described below or have been advised to stay at home for 3 months by your doctor it is especially important you contact us so we can talk to you about the importance of your appointment and explain the measures we have in place in our hospitals to keep you safe during your treatment.  Please contact us on 0808 301 2841

cataract treatment

Vulnerable groups

Vulnerable or ‘at risk’ groups are classed as:

  • people aged 70 years or over
  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
  • diabetes
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
  • being seriously overweight (a body mass index (BMI) of 40 or above)

Measures we are taking to keep you safe during your visit

We are observing social distancing – this means we will ask you to keep 2 meters apart from other people apart from the staff who are providing treatment in which case they will be taking precautions by wearing masks, gloves and aprons.

We are limiting the number of people waiting for treatment therefore where possible try to attend the hospital 5 minutes before your appointment time

We are limiting the number of people who visit our sites therefore please attend alone unless you need someone to assist you.

We will ask you screening questions when you attend and take your temperature prior to treatment.

How To Contact Us

If you have an emergency please call us on 0808 115 6616

If you have an upcoming surgery, or need information about upcoming aftercare or any other unresolved patient care query, please call us on 0808 301 2841 or email

We appreciate your understanding and patience during these unprecedented times. We will keep you updated and let you know when we return to normal service