Optegra’s commitment to NHS patients is evident in the ten-fold increase in patients treated compared to the year before the pandemic struck. As well as supporting the NHS to reduce the extensive ophthalmology waiting lists, we are thoroughly dedicated to improving the vision, independence and quality of life of our NHS patients.
Our consultant ophthalmic surgeons are among the most well-respected and renowned practitioners in their field and are supported by highly trained clinical teams. Each surgeon is a Fellow of the Royal College of Ophthalmologists (RCO) and on the GMC Specialist Register for Ophthalmology.
We have increased the number of clinics available to NHS patients nationwide. We’re very proud of our outcomes over the past year:
Latest data from our patient-reported outcomes questionnaire for cataract surgery patients shows that:
Education and support for clinicians
Optegra maintains a comprehensive programme of education, training and professional support designed to ensure high standards of clinical practice across both our internal workforce and to support the wider ophthalmologic and optometric community. Our investment in our Eye Sciences Team and our recently formed Training Team reflects our commitment to continuous professional development (CPD), evidence based care and system-wide improvement.
Optegra has a set of shared values which describe how we behave toward our patients and one another, to ensure these impact positively on the quality of life of the patient as well as driving our business success.
These core values are:
At Optegra, we remain committed to delivering safe, effective and patient-centred care. Our focus continues to be on using data, innovation and clinical expertise to improve outcomes and ensure the highest standards of patient care remain at the heart of everything we do.
Optegra delivers high quality NHS services at several nationwide locations. Across all our UK hospitals we have specialist ophthalmic consultant surgeons who are amongst the best in the world: highly recognised in their field and completely committed to providing our patients with first-class treatments. They are all Fellows of the Royal College of Ophthalmologists and on the GMC Specialist Register for Ophthalmology.
Our consultants have many years ophthalmic experience and have undertaken thousands of eye procedures. All our surgeons are regulated and approved by Optegra’s Medical Director and Medical Advisory Committee.
Each hospital’s extensive clinical and administrative teams, as well as dedicated facilities and housekeeping colleagues, are further supported by a strong regional leadership team. This includes a General Manager, Regional Head of Operations and Regional Head of Clinical Services, all working together to ensure a safe, caring and efficient pathway for patients.
Each hospital location also has a Regional Services Manager and team of Service Promotion Executives who provide vital links to the optometry community and GPs to ensure their needs and expectations are managed through a partnership referral process and streamlined patient choice referrals. Internationally Optegra runs 35 specialist eye clinics and hospitals.
Optegra NHS Clinic Locations
Patient safety is a key driver for everything we do at Optegra. Systems and processes have been developed with patient safety in mind. One of our core values, ‘We are safe’, is based on ensuring patient safety is our top priority.
During 2022/23 our covid task force continued to adapt advice and measures to keep patients and staff safe in line with NHS guidance.
Optegra uses the RADAR software platform to support the improvement of safety, performance and quality of care. It is used for reporting incidents, capturing patient feedback, audit and risk management. In depth analytics allows Optegra to spot trends, assign and create actions, so that lessons can be learned, best practice shared and this supports a culture of continuous improvement.
Patient experience
As part of an update to our internal administration system, 22/23 saw the development of our new Patient Portal. This new system has been well received and is designed to improve our patients’ experience by allowing them to easily:
Mr Steven Naylor is an experienced Consultant Ophthalmic Surgeon specialising in cataract and lens surgery. As NHS Cataract Lead Consultant at Optegra, he plays a key role in ensuring high quality, accessible cataract care for patients across our hospitals and clinics.
Medically Reviewed Date: 19th June 2026
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