When Mandy Wearne (pictured left), from Cheshire, chose to fix her poor vision, her choice of healthcare provider was vital – especially as her career and passion in the health industry is excellence in patient experience.
Mandy, age 52, has worn glasses since her early teens for long distance. But recent years meant the development of presbyopia, the age-related hardening of the lens which can affect reading vision. This meant she was increasingly struggling with short as well as long distance vision.
She describes: “When I went out for lunch with my friends, we laughed as we all began digging in our handbags for specs as soon as the menu came around! While I am so used to wearing glasses, I decided on turning 50 that I was not going to put up with it anymore! So I looked into options, and discovered Clarivu – a chance to improve my vision and also avoid future cataracts, which greatly appealed to me.”
Clarivu is Optegra’s exclusive refractive lens exchange (RLE), a procedure that involves a surgeon replacing the eye’s natural lens with a new, permanent, and technically advanced Intra Ocular Lens (IOL). This provides the additional focusing power previously provided by glasses or contact lenses for both distance and reading.
Following an open evening at Optegra Manchester Eye Hospital where Mandy found out about the permanent lens replacement procedure with the opportunity to ask frank questions, she then had her free consultation with ophthalmic surgeon Mr Brendan Moriarty to see if she was suitable and to discuss her personal case. As a previous Strategic Health Director for the NHS, Mandy is now Director of NW Inspiration Ltd, (inspirationnw.co.uk) a company dedicated to improving patient experience, so she was eager to review the specialist eye hospital.
She says: “I was so impressed with the hospital from a patient perspective, it was fantastic! My job is advising people on the importance of positive experiences for patient and staff alike, and I must say I learned a few things from Optegra! From first entering and the receptionist knowing my name – that’s the level of service you get at The Savoy! – to the anesthetist holding my hand and reassuring me through the procedure, the Optegra offering is very impressive. It is a very calm and relaxed environment.”
Mandy is also delighted with her vision following ClarivuTM permanent lens replacement saying a key benefit is not having to ‘pause’ to re-focus when looking at different distances, especially useful when playing the piano, a key pastime.
Mr Brendan Moriarty, ophthalmic surgeon at Optegra Manchester Eye Hospital, said: “Having had these lenses myself, I can honestly appreciate the great benefit. In Mandy’s case, she was not concerned about wearing glasses, having done so for many years. In fact, she had some of her frames made up with clear glass as she thought she would miss them so much! The issue was the challenge of poor near and distance vision, which concerns so many of our patients. This is where Clarivu is an ideal treatment, as the lenses are individually tailored to meet each individual patients needs – both in terms of prescription, but also to suit their lifestyle.”
Mandy also laughed about her procedure: “Throughout the process I felt very relaxed, but the only slight annoyance was I could hear someone humming throughout. I kept wishing they would be quiet as it was getting on my nerves! Imagine my surprise, when after the procedure, Mr Moriarty asked how I was feeling and enquired about the noise I was making – was it a yoga mantra? It had been me all along! I was so relaxed I did not even realize what I was doing!”
And her vision now? “Well it is amazing – the clarity both for short and long sight is fantastic – and all my girl friends ask me to read the menu to them when we go out for lunch! Being the only one without glasses makes me feel so much younger! And no, I have never used those spare glasses – I obviously don’t miss them at all!”
For a free consultation at Optegra please call 0800 358 0825 or visit www.optegra.com
Note to editors
Optegra is a specialist provider of ophthalmic services in the UK, Czech Republic, Poland and Germany. Optegra operates 23 eye hospitals and brings together leading edge research and medical expertise, state-of-the-art surgical equipment and top ophthalmic surgeons renowned for their areas of expertise to offer the best clinical outcomes in laser vision correction, Clarivu (refractive lens exchange), cataract removal, AMD, vitreoretinal and oculoplastics procedures all carried out in 5-star patient facilities.
Optegra is committed to the development of eye sciences and championing the latest innovations in vision correction through its dedicated Eye Sciences Division. It achieves this by partnering with leading UK universities in the research and development of the next generation of ophthalmic services and technologies.
In addition, it’s Professional Partnership Programme of education and development with optometrists and opticians ensures the very best medical treatments are available to all.
To maintain Optegra’s five star standard of patient care and safety, its specialist eye hospitals draw on the expertise of its Medical Advisory Committees (MAC), headed by consultant level ophthalmic surgeons who all report into the corporate MAC. This is managed by Medical Director Mr Robert Morris, the renowned refractive expert who determines Optegra’s policies and procedures.
Optegra operates six UK eye hospitals: Optegra Eye Hospital, London; Optegra Surrey Eye Hospital (Guildford); Optegra Birmingham Eye Hospital (Aston); Optegra Yorkshire Eye Hospital (Apperley Bridge and Laser Eye Centre in Leeds City Centre); Optegra Solent Eye Hospital (Whiteley) and Optegra Manchester Eye Hospital, (Didsbury).
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