Why laser eye surgery reviews are important

At Optegra, we pride ourselves on being the most trusted eye care specialist in the UK, as indicated by our customer reviews on TrustPilot. Whilst many other laser eye surgery providers achieve a 4 star rating, our rating is 5 star, which truly makes us a cut above the rest. 

We could list all the many reasons why we think we’re the UK’s number one, or detail the thousands of successful procedures we've carried out, but ultimately it’s our customers' opinions which really count. They are the ones who experience what we do first hand, so if you want to know more about us, a good starting point is to read what they have to say. 

Laser eye surgery review 1The importance of laser eye surgery reviews

Most people are used to looking at star ratings when it comes to hotels or restaurants, but these days customer reviews are important for any kind of business. With the influence of the internet, reviews can no longer be controlled by the organisation in question, with internet forums and sites like TrustPilot giving an honest picture of what to expect. 

Any laser eye surgery provider can tell you that they're the best, but their customers might tell a different story. To make sure that you're choosing a high quality provider, take a good look through their reviews. How did their customers feel about the treatment they received? Did they have any problems, and if so, how were they dealt with? These are some of the questions you should ask yourself to try and decide whether a provider is up to scratch.

Our five star reviews

We've received thousands of five star reviews on TrustPilot from happy and satisfied customers. Based on over 1,000 reviews, we have a five star rating overall, whilst many of our competitors have four star ratings, and this is something we're really proud of. 

To find out what our customers have to say, read our customer reviews on TrustPilot. Alternatively, if you'd like to read reviews about a particular treatment, you can find a selection of laser eye surgery reviews, cataract surgery reviews and lens replacement reviews here on our website. 

Laser eye surgery review 2Our other credentials

Whilst customer reviews are increasingly important, there's still a place for more traditional credentials, and it's worth considering a wide range of factors before choosing your laser eye surgery provider.

For example, here at Optegra, all of our world-class laser eye surgeons have been trained by the NHS, one of the most respected medical bodies in the world. They are also all Fellows of the Royal College of Ophthalmologists or equivalent organisations.
All of our clinics and eye hospitals are regulated by the Care Quality Commission, so you can rest assured of the high standards we adhere to. We also invest millions in our state-of-the-art facilities, and deliver tailored treatment plans for every patient based on their individual needs. 
We set high standards for ourselves because we really care about our customers, and we pride ourselves on getting the very best results for every single one of them. 


How to find out more

Looking at our customer reviews is a great way to find out more about us, but before you make a decision we'd love you to come and see our facilities for yourself. Come along to one of our open evenings to find out more about our range of treatments, and we'll be happy to answer any questions you may have. 

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