Dear Stakeholders,

As we reflect on 2024, it is clear that Optegra stands at a unique intersection of purpose and performance. Our ambition to deliver world-class ophthalmic care is matched by our responsibility to do so in a way that is sustainable, equitable, and future-focused.

At the heart of our business strategy continues to be providing the highest standards of care for patients. This includes the standardisation of our patient pathways, the digitisation of patient care, and innovation led by surgeon engagement. These pillars have not only driven improvements in patient outcomes and operational excellence, they have also played a critical role in enhancing our environmental and social impact.

Pathway standardisation across our growing international footprint has enabled us to reduce unnecessary variation, optimise resource use, and embed best-in class protocols that benefit both patients and our planet. Through the rollout of digital tools, from virtual pre-operative assessments to AI-led triage, we have improved access, reduced travel related emissions, and accelerated care without compromising on quality.

Most importantly, we have placed our clinical leaders and surgeons at the centre of this transformation. Their insights and commitment have shaped everything from sustainability-conscious theatre practices to data-driven innovation that improves diagnostics and decision-making. We are proud of the culture of ownership and accountability that exists within our medical community.

As we expand across the UK, the Czech Republic, Poland, Slovakia and Holland, our growth remains guided by principles of responsibility and integrity. Sustainability is not a separate workstream, it is how we define success as a healthcare organisation.

This report shares the progress we have made in 2024, the challenges we continue to tackle, and our ongoing commitment to ensuring that better eye health never comes at the expense of the planet or our people. I am grateful to our teams, clinical partners, and patients for supporting us on this journey.

Together, we are building a model of specialist eye care that is clinically excellent, operationally scalable, and sustainably led.

Yours sincerely,

Peter Byloos, CEO, Optegra